Every spring MLB players and coaches report to training.
As ubiquitous technology creeps into our lives and workplaces, isn’t
it nice to know that something as simple and technology free as Baseball is
still there for us to enjoy.
Baseball can also teach us something about how to
communicate with our children, employees and team members, to support learning,
personal growth and effectively assimilate corporate training and e-learning.
Every spring the most talented baseball players in the world
fly to warm locations in the southern States (wouldn’t that be nice for us
northerners) to participate in “their boss’ training & development
programs”.
After their educational meetings and knowledge transfer
exercises they get to practice what they’ve been taught on the field with
role-play and behaviour modelling 1 - Ahhh, to role-play a home run.
Once the educational sessions are over they depart the
training facility (usually class rooms for you and me) and go to work, like the
rest of us after a corporate training session. There is one thing that they
have done differently and for a lot longer than the vast majority of
businesses and organizations around the world. That is, they bring their
instructors with them to coach 2 their
daily duties after completion of their training classes.
They do it this way because they inherently know that it is
the only way to reinforce and advance lessons learned during the (spring)
training sessions. A coach can encourage and reward employees for new practices
done well and further employee development in a natural holistic way that
caters to the employees' individual and company's (large or small) needs,
on a daily basis if necessary.
An added bonus arrives when it comes to performance review
time. This is because most of the required information will be available
from the recorded coaching conversations.
MLB team owners who certainly value the ROI on their multi-million dollar players
have evolved over the years from a few spring training coaches to many full
time ones. Spring training, as with corporate training, has also become more
focused to improve and hone player’s skill sets, but with out good coaching to
assimilate lessons learned in corporate education sessions up to 87 cents
on the training dollar is wasted.2
On the job coaching, when well done, ensures maximum benefit
from all training processes and guides your employees to grow beyond classroom
training or e-learning.
Coach to help your employees and organization to become the
best that they can be.
Baseballs’ humanity and focused simplicity, exemplified by
people assisting people to grow – coaching, has had it right for a long time...
how about your organization?
Peanuts
& crackerjacks anyone?
Wayne K. Pajunen
Monarch Service Dimensions
1 Arnold P. Goldstein, Melvín
Sorcher, Pergamon Press, 1973
2 Neil Rackham, The
Coaching Controversy, Training and Development Journal, November
1979, Richard E. Kopelman, Executive coaching as a transfer of training tool:
effects on productivity in a public agency, Public Personnel Management, Winter
1997 &
http://www.margiehartley.com/home/wp-content/uploads/file/Coaching_Controversy.pdf
PS. Congratulations to my client, HR manager at Chailease Finance:
Chailease
Finance Co., Ltd., Taiwan
2015/16
Organizational Learning & Development: Regional
Development Model: Where Learning Happens and Grows
Chailease Finance Co., Ltd., Taiwan
2013/14 Organizational Learning &
Development: Dual Skills High Competency: Understanding Each Other - Working
Together
https://www.td.org/About/ATD-Awards/Excellence-in-Practice-Awards/Winners
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